Privacy Policy Purpose

Last Updated: September, 2024

This policy provides the privacy terms and conditions for the HOABoardList.com web site and the ways we collect store, use and protect customer and visitor information.

Uses of Information

HOABoardList.com collects information from individuals who visit our web site (“visitors”) and individuals who purchase data and register for subscription plans (“customers”). Registration is not required order to review the content on this web site as a visitor. The information collected is used solely for the purpose for which it is collected or for communicating with you regarding the services. Collected information may be shared internally within the related websites under the physical control of Right Track Associates, Inc. (parent company). Currently these include the hoaboardlist.com, hoa-central.com, condotoolkit.com and hoa-institute.com sites.

COMMUNICATION FROM HOABoardList.com

Special Offers and Updates

We will occasionally send information on our products, offers and our newsletter to registered visitors and customers. We will use the name and email address provided to send these communications to you. Out of respect for your privacy, if you’d prefer not to hear from us you can choose not to receive these types of communications. Please see the “Choice and Opt-out” section below.

Product and Service Announcements for Customers

We will send you product and service announcements as needed, covering update announcements, fixes and related usage information. These emails are necessary for the maintenance of any accounts that may exist with us.

Customer Information

HOABoardList.com will not review, share, distribute, or reference any customer data collected except for the purpose of resolving a problem, providing customer support or to investigate a suspected violation of the on-demand and subscription usage agreements. All financial and billing information that we collect is used solely to bill for our services. HOABoardList.com uses a third-party credit card processor to assist us in processing customer payments. This processing partner is not permitted to store, retain, or use the personally identifiable information provided, except for the sole purpose of credit card processing.

We may occasionally also employ third parties to act on our behalf for billing, marketing or related purposes. When we employ such companies they are not permitted to retain, share, store or use personally identifiable information for any other purpose than to complete the contracted assignment. We will not share personally identifiable information with third parties for any other reasons.

We reserve the right to disclose visitor and customer information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

Unsubscribe and Opt-out

If you no longer wish to receive our newsletter and/or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at opt-out@hoaboardlist.com. You may also contact us by phone at 559-462-5478 or via postal mail: HOA Board List C/O Right Track Associates, Inc., 16192 Coastal Hwy, Lewes, DE 19958-3608 to opt-out.

Web Site Log Files

HOABoardList.com gathers certain non-personally identifiable information automatically and stores it in web site log files, including internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and related usage data. We use this information to analyze trends, to administer the site, to track customers’ movements around the site and to gather demographic information about our visitors as a whole.

Cookies

HOABoardList.com uses cookies to facilitate site and application usage. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes to make web site usage easier and faster. We use cookies only to improve the web site and application usage experience.

Blog, Public Comments and Customer Testimonials

We may accept public comments on the hoaboardlist.com blog. Commenting is provided as a service to our visitors and customers to help them exchange ideas, tips, information and techniques relating to our services. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.  We may also post a list of customers and testimonials that may contain information such as the customers’ names and titles. We will obtain the consent of each user prior to posting any information on such a list or posting testimonials.

Security

The security of customer and visitor information is important to us. Sensitive data is encrypted and web site connections are protected using SSL with a minimum of 128-bit symmetric encryption and a 1024-bit authenticated key agreement. HOABoardList.com is hosted in a secure server environment that uses multi-layer security including firewalls and other advanced technology in order to deter and prevent interference or intrusions.

External Links

HOABoardList.com may contain links to third-party websites. These websites are responsible for their own policies. We assume no responsibility or liability for the actions of such third parties with respect to their collection or use of visitor information. We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

Privacy Policy Amendments

We reserve the right to modify this privacy statement at any time. Customers and registered visitors (newsletter recipients) will receive notification of all material changes to this policy. 

Please feel free to contact us with any questions regarding the contents and provisions of this privacy policy.