HOA Board List FAQ

HOA Board List is an mailing list data service, providing board member contact names, addresses and related information for Florida based community associations. Our data includes addresses for physical mailings (postcards, letters, brochures), as well as addresses for email and SMS/text marketing, along with multiple data points for marketing personalization and related planning. There are three list options available including Direct Mail, Direct Mail Plus and Email/Phone.

The Direct Mail list option includes information to address and mail any type of direct mail material, including postcards, letters, brochures, as well as multiple data points for mail piece personalization, lead generation, and marketing planning. The Direct Mail option is priced at .31 cents per record (board member name).

The Email/Phone list option includes information to address and send email and SMS text marketing. Each board member record will include up to three (3) email addresses, with date notation, as well as up to three (3) phone numbers, marked as mobile or landline, and with date notation. The Email/Phone list option is priced at .60 cents per board member record.

The Direct Mail Plus list option combines ALL the data included in the Direct Mail and Email/Phone list options at 15%+ savings. Please note that we currently do not have email addresses for every board member in our database. When you purchase the Direct Mail Plus option, you will charged for all mailing addresses responsive to your search, along with the related, available email addresses at the discounted rate. The Direct Mail Plus option is priced at .31 cents per direct mail record + .44 cents per add-on email/phone data.

We gather and organize our data from multiple sources to ensure optimal useability, accuracy and availability. We update our database on a scheduled basis to ensure that all of the data supplied is as current as possible. As a whole, the dataset is updated quarterly, according to the schedule of the primary originating sources, although some data elements may be updated more or less frequently depending on the schedule of the originating source (daily, weekly, or monthly). Our goal is to provide useable, high quality data at the best pricing, and to reach that goal, we manage our data continuously, including manual updates as may be needed.

HOABoardList data covers the entire state of Florida, all (67) counties, all cities and zip codes. At present we only cover Florida, but we have received requests for other states and are working on those additions for the future.

No data is perfect, particularly when it is multi-sourced and subject to many types of data entry errors. At HOABoardList, we strive for the highest level of accuracy possible. To achieve that goal, we use our own proprietary methods for matching and verification. If we determine that a given record does not live up to our standards, we will not supply that record as part of any list.

HOA Board List data can be purchased with all major credit and debit cards (VISA, Mastercard, Discover Card, American Express, and JCB).

Yes. We use a nationally known third party payment processor (Stripe) with the latest security technology available to ensure that all customer credit card data is fully protected. No credit card information is stored here at hoaboardlist.com. The information you provide is used only for instant payment processing and is protected by Secure Sockets Layer (SSL) encryption technology. This technology is designed to ensure that credit card and personal information is protected from outside interference when it is transmitted from your computer or mobile device.

As a matter of general policy, and due to the nature of the product provided (data), we cannot offer refunds for data once provided. If you experience any problems with the use or quality of any data purchased just let us know and we will do all we can to resolve any issues you may have.

HOABoardList provides data exports as .zip file downloads, providing the selected records in .csv format, for import into any application accepting .csv format. Once imported the data can be sorted and used as needed (and appropriate per the Licensing Terms).

Your purchased list will be provided to you in under 20 minutes after your payment is processed.

The HOA Board List licensing terms allow for your purchased list data to be used multiple times for ONE YEAR from date of purchase. After the license expires, you must purchase your list again to continue any mailings. The data may not be shared, copied, distributed or resold to any third party. Use is limited to direct mail, email and SMS/text marketing purposes, and only by the original purchaser. HOABoardList reserves the right to utilize seed names in order to verify licensing and usage.

Yes. Quality customer service is very important to us, and we stand committed to help our customers make the most of HOABoardList and the data we provide. Our contact page provides a quick contact form, along with phone numbers and email addresses to receive assistance. We make every effort to substantively respond to all requests within (24) hours.

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